This page explains in plain English how JetBet collects your personal data, what it's used for, and how it's kept secure. We want you to use JetBet with complete peace of mind.
In today's digital world, having control over your own data matters. When you register with JetBet, we do collect certain information — but you have every right to know why, how, and how much. This privacy policy gives honest answers to those questions.
JetBet's privacy policy is built to international GDPR standards, meaning you have specific rights over your data — to access, correct, delete, and restrict its use. JetBet upholds these rights in practice, not just on paper.
Many users in Bangladesh are hesitant to share personal information online — and that's completely understandable. But JetBet never sells your data to third parties, never shares it with advertising companies, and never collects information beyond what is necessary. This policy is the written commitment to that promise.
The policies we follow to protect user privacy
JetBet collects only the information necessary to provide its services — nothing more. No unnecessary data is requested, whether personal details or additional address information.
Minimal data collectionAll your data is stored with 256-bit AES encryption and transmitted via SSL TLS 1.3 protocol — making it virtually impossible for unauthorised parties to compromise.
256-bit AESYour name, mobile number, or any other personal information is never shared with or sold to advertising companies, data brokers, or any other commercial third party.
No data salesYou can request to view, correct, or delete your data at any time. JetBet is required to fulfill such requests within 30 days.
Full ControlAfter account closure, data is retained for a defined period as required by law (typically 5 years) and then automatically deleted.
Automatic deletionIn the event of a data security incident, all affected users will be notified within 72 hours. This is a mandatory requirement under GDPR, and JetBet complies with it.
72-Hour NoticeJetBet collects three types of data: what you provide directly, what is collected automatically during your use of the platform, and information received from third parties for identity verification.
What You Provide Directly: At registration: your name, mobile number, email address, date of birth, and address. For KYC verification: a photo of your national ID and a selfie. For payments: your mobile banking number (the full number is not stored — only the last four digits are retained).
Collected Automatically: Your device information (operating system, browser version), IP address, login timestamps and session data, betting history, and gaming activity. This information is used to maintain platform security and improve our services.
Every piece of information collected by JetBet has a specific and legitimate purpose. No data is collected without one — this is a core principle of our privacy policy.
JetBet obtains your separate consent before sending any marketing messages. You can opt out of marketing communications at any time through Account Settings.
JetBet never sells your data or shares it with unauthorized third parties. However, in limited circumstances, data may be shared for specific purposes — each of which is clearly outlined here.
Payment Processors: Only the minimum information necessary is shared with bKash, Nagad, and Rocket solely to process transactions. Each of these providers has its own privacy policy and is independently obligated to keep your data secure.
Identity verification services: Limited information is shared with licensed verification agencies for the KYC process. These agencies may not use your data for any purpose outside of JetBet's instructions.
Legal authorities: Relevant information may be shared if required by a court order, a lawful request from an investigative authority, or AML regulations. Prior notice may not always be possible in such cases.
JetBet uses industry-leading security measures to protect your data — with strict standards applied not just at the technical level, but across the organisation as a whole.
Technical security: All data is stored with 256-bit AES encryption. SSL TLS 1.3 is used across the website and app. Payment information is processed through a PCI DSS-compliant gateway — full payment details are not stored on JetBet's servers. Two-factor authentication (2FA) is available to enable.
Organizational Security: JetBet staff can only access specific data required for their role. All staff are required to sign a confidentiality agreement. Regular security audits and penetration testing are conducted.
Please note: JetBet will never ask for your password, OTP, or full payment details by email or phone. If you receive such a request, treat it as a phishing attempt and report it to us immediately.
The JetBet website and app use cookies. Cookies are small text files stored in your browser that help recognise you on future visits and deliver a smoother experience.
Essential Cookies: These cookies are required to maintain login sessions and ensure platform security. Without them, the platform will not function properly.
Performance cookies: Helps us understand which parts of the platform are used most and where issues occur. This data is collected in fully anonymized form.
Preference cookies: Used to remember your language, theme, and other preferences so you don't have to reconfigure everything on your next visit.
You can disable cookies in your browser settings, though some features may not function properly as a result. JetBet does not use any third-party advertising cookies.
As a JetBet user, you have specific rights over your personal data. These are not just legal formalities — JetBet is committed to making these rights practically enforceable.
You may request to see all the information JetBet holds about you. A complete record will be provided within 30 days.
You can request corrections to inaccurate or outdated information — directly through Account Settings or by contacting support.
After closing your account, you can request deletion of any data held beyond what is legally required.
You may object to the use of your data for specific purposes — particularly in relation to marketing communications.
You may request a copy of your data in a machine-readable format — for use elsewhere if you choose.
In certain circumstances, you may request that processing of your data be temporarily suspended.
To exercise these rights, email support@jetbet-baji.com or reach out via live chat. We are obligated to respond within 30 days.
JetBet does not retain data longer than necessary. A specific retention period is defined for each category of data, determined by balancing legal requirements against operational needs.
Active Accounts: Your data is retained for the full duration your account remains active. Records of every transaction and bet are kept for up to 5 years, as required by financial regulatory authorities.
Closed Accounts: Once all legal obligations have been fulfilled, all personal data is automatically deleted 5 years after account closure. Anonymised transaction records (non-identifiable statistical data) may be retained for a longer period.
Early Deletion: If there is no legal requirement to retain certain data and you submit a deletion request, that data will be removed before the standard retention period expires.
JetBet's server infrastructure is distributed across multiple countries — this is necessary to ensure fast service and minimise downtime. As a result, some of your data may be stored on servers located outside Bangladesh.
However, such transfers are never arbitrary. Every country or cloud provider that receives data ensures GDPR-compliant data protection. A Data Processing Agreement (DPA) is in place with each partner.
Regardless of where your data is stored, the protections described in this privacy policy always apply. Your rights remain unchanged no matter the geographic location of the data.
If you have any questions about this Privacy Policy, wish to exercise your rights, or have a complaint, please contact JetBet's Data Protection Team.
For the fastest response, use live chat — you can communicate in Bengali. For email enquiries, you'll typically receive a detailed reply within 3–5 business days.
Concerns about data privacy in Bangladesh's online space are well-founded — many platforms collect your information with little transparency about where it ends up. JetBet operates differently.
Your full bKash number is never stored on JetBet's servers. It is passed to the payment processor, which handles the transaction — JetBet only records the last four digits for reconciliation purposes. This means JetBet has no way to access your bKash account.
Your national ID photo is used for KYC verification. Once verified, the original image is moved to an encrypted archive — it is only accessed when legally required, never otherwise. Staff cannot view this image in the course of their day-to-day work.
No matter how robust JetBet's security measures are, your own awareness matters too. Most account breaches are caused not by technical vulnerabilities, but by user oversight.
Use a strong password — at least 12 characters, combining letters and numbers. Do not reuse the same password on any other site. Enable two-factor authentication (2FA) on your JetBet account — it is free and the most effective way to protect your account.
If anyone contacts you by phone or email claiming to be JetBet and asks for your password or OTP, do not respond. JetBet will never request this information that way — it is almost certainly a phishing attempt. If you are suspicious, contact JetBet directly via the official Live Chat to verify.
JetBet's services are strictly prohibited for anyone under 18. This is enforced not just as policy but through technical measures — age is verified at registration, and a National ID may be requested in cases where eligibility is uncertain.
Data belonging to minors is never knowingly collected. If a review of any account reveals that the user is under 18, that account is closed immediately and all collected data is deleted.
If a parent or guardian believes their child is using JetBet, please contact us immediately at support@jetbet-baji.com. We will investigate promptly and take the necessary action.
JetBet updates this Privacy Policy when necessary. Changes may be driven by shifts in legal requirements, the introduction of new features, or user feedback. You will be notified before any significant changes take effect.
The date of the latest update is shown at the top of the page. If you do not agree to the new policy, you have the right to close your account and withdraw your balance. Continued use of the platform after any changes constitutes acceptance of the updated policy.
If you have any questions about JetBet's Privacy Policy, contact us in Bengali via live chat or at support@jetbet-baji.com. Our Terms & Conditions And Responsible Gaming Please read this page as well.