JetBet does not charge any withdrawal fees. The full amount you withdraw will be sent to your bKash, Nagad, or Rocket account. However, your mobile banking provider (bKash/Nagad/Rocket) may apply their own cash-out charges — this is outside JetBet's control.
Regarding withdrawal limits: Minimum withdrawal ৳500 and a single withdrawal request can be up to ৳50,000. The daily withdrawal limit is ৳1,00,000. KYC verification must be completed for large withdrawal amounts.
Processing time: for bKash and Nagad, usually within 10 to 30 minutes funds are delivered. Bank transfers may take 1 to 3 business days. Requests made between midnight and 6 AM will be processed in the morning. After submitting a withdrawal request, it will show a "Pending" status — you'll receive an SMS or email notification once it's been processed.
Regarding withdrawal limits: Minimum withdrawal ৳500 and a single withdrawal request can be up to ৳50,000. The daily withdrawal limit is ৳1,00,000. KYC verification must be completed for large withdrawal amounts.
Processing time: for bKash and Nagad, usually within 10 to 30 minutes funds are delivered. Bank transfers may take 1 to 3 business days. Requests made between midnight and 6 AM will be processed in the morning. After submitting a withdrawal request, it will show a "Pending" status — you'll receive an SMS or email notification once it's been processed.
When you log in to JetBet, "Live Betting" or "In-Play" section shows real-time scores for all ongoing matches. For cricket, you get ball-by-ball updates, over-by-over scoreboards, and live match statistics. For football, goals, cards, and corners are all updated in real time.
On select matches Live Video Streamingis also available — you'll see a "Live" icon or a play button on those matches. A balance in your account or a recent bet may be required to access the stream.
Mobile app users can also enable push notifications to get instant alerts whenever a goal is scored or the score changes. Just turn on "Match Alerts" in the app settings. Keep in mind that a weak internet connection may cause slight delays in score updates — turning off Data Saver mode will ensure you always get the latest scores.
On select matches Live Video Streamingis also available — you'll see a "Live" icon or a play button on those matches. A balance in your account or a recent bet may be required to access the stream.
Mobile app users can also enable push notifications to get instant alerts whenever a goal is scored or the score changes. Just turn on "Match Alerts" in the app settings. Keep in mind that a weak internet connection may cause slight delays in score updates — turning off Data Saver mode will ensure you always get the latest scores.
No — each person is only allowed one account on JetBet. This is a strict JetBet policy and a condition of its license.
If anyone attempts to create multiple accounts using the same mobile number, National ID, bank account, or device, JetBet's system will detect it automatically. All associated accounts will be permanently closed and any balance may be forfeited.
If you've accidentally created two accounts, don't wait — support@jetbet-baji.comor via live chat. If you report it voluntarily, we'll typically keep one account along with the balance and close the other — with no penalty. Hiding it and getting caught later will have more serious consequences.
If anyone attempts to create multiple accounts using the same mobile number, National ID, bank account, or device, JetBet's system will detect it automatically. All associated accounts will be permanently closed and any balance may be forfeited.
If you've accidentally created two accounts, don't wait — support@jetbet-baji.comor via live chat. If you report it voluntarily, we'll typically keep one account along with the balance and close the other — with no penalty. Hiding it and getting caught later will have more serious consequences.
After logging in to your JetBet account, click the profile icon at the top right. Go to "Edit Profile" to update your name, address, and other general information on your own.
However Mobile number and date of birth These cannot be changed on your own — you'll need to contact support for both. This is because the information is tied to your KYC verification. When requesting a mobile number change, you'll need to verify the new number via OTP and submit a photo of your National ID.
You can update your email address directly from your profile settings — a confirmation link will be sent to your old email. If you no longer have access to that email, contact the support team. Changes like this are typically processed within 24 hours.
However Mobile number and date of birth These cannot be changed on your own — you'll need to contact support for both. This is because the information is tied to your KYC verification. When requesting a mobile number change, you'll need to verify the new number via OTP and submit a photo of your National ID.
You can update your email address directly from your profile settings — a confirmation link will be sent to your old email. If you no longer have access to that email, contact the support team. Changes like this are typically processed within 24 hours.
JetBet supports multiple languages — in addition to Bengali, you can use the interface in English, Hindi, and several other languages. To change the language:
On the website: Look for a language selector icon or dropdown in the top right corner or the footer of the page. Click it, choose your preferred language, and the interface will switch instantly — no page refresh needed.
On the mobile app: Go to the "Language" option in the app's settings menu and select your preferred language. Once set, the app will automatically open in that language every time.
For most users in Bangladesh, the English interface is the most convenient since support, bonus terms, and help content are also available in English. If you run into any trouble changing the language, just let us know via live chat.
On the website: Look for a language selector icon or dropdown in the top right corner or the footer of the page. Click it, choose your preferred language, and the interface will switch instantly — no page refresh needed.
On the mobile app: Go to the "Language" option in the app's settings menu and select your preferred language. Once set, the app will automatically open in that language every time.
For most users in Bangladesh, the English interface is the most convenient since support, bonus terms, and help content are also available in English. If you run into any trouble changing the language, just let us know via live chat.
If you've forgotten your password, there are three ways to regain access to your JetBet account:
Method 1 — OTP Login (fastest): On the login page, go to the "Log in with OTP" tab. Enter your registered mobile number and a 6-digit OTP will be sent to you. Enter the OTP to access your account, then set a new password from Settings.
Method 2 — Password Reset Link: Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email and a reset link will be sent to you. Click the link and set a new password. The link 30 minutes remains valid.
Method 3 — Contact Support: If your mobile number has changed or you're not receiving the OTP, verify your identity via live chat by providing your National ID details — the support team will manually process the reset for you.
Method 1 — OTP Login (fastest): On the login page, go to the "Log in with OTP" tab. Enter your registered mobile number and a 6-digit OTP will be sent to you. Enter the OTP to access your account, then set a new password from Settings.
Method 2 — Password Reset Link: Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email and a reset link will be sent to you. Click the link and set a new password. The link 30 minutes remains valid.
Method 3 — Contact Support: If your mobile number has changed or you're not receiving the OTP, verify your identity via live chat by providing your National ID details — the support team will manually process the reset for you.
In JetBet's live casino, real human dealers sit in front of a camera and the game is streamed live directly to your screen. It's nothing like a regular computer game — you can even chat with the dealer during play.
Best starting point for beginners — Baccarat: It's the easiest Live Casino game to pick up. You simply bet on one of three outcomes — Player wins, Banker wins, or Tie. The rules take about five minutes to learn, and you can start with a minimum bet of ৳50.
How to get started: Log in to your account → Go to the "Casino" or "Live Casino" menu → Choose your preferred table → Set your chip size → Place your bet. Each round is completed within 30 to 90 seconds.
Please note: Set a budget before playing in the live casino and stick to it. Using JetBet's responsible gaming tools to set session limits in advance is always a smart move.
Best starting point for beginners — Baccarat: It's the easiest Live Casino game to pick up. You simply bet on one of three outcomes — Player wins, Banker wins, or Tie. The rules take about five minutes to learn, and you can start with a minimum bet of ৳50.
How to get started: Log in to your account → Go to the "Casino" or "Live Casino" menu → Choose your preferred table → Set your chip size → Place your bet. Each round is completed within 30 to 90 seconds.
Please note: Set a budget before playing in the live casino and stick to it. Using JetBet's responsible gaming tools to set session limits in advance is always a smart move.